Customer Testimonials
Patient and a Pleasure to Work With
We recently had a water disaster that ruined a portion of our carpet. We were directed to Giant Carpet One by our Insurance Company. The sales rep Paul helped us in selecting the new carpet. Paul was very helpful, patient, and a pleasure to work with. The installers, Ron and Roger are carpet layers "extraordinaire"! It took three days to install whole house carpeting, so we got to know them well, enjoying them in our home. We recommend this team of professionals to anyone looking for above and beyond service!! Sincerely, Dale and Adrienne H
House Looks Brand New
Thank you` so much for my carpet purchase. My house looks brand new once again. Your installers did such a professional job . . . thank you so much, you will have our business from now on. Bob S.
Customer Care Was Outstanding
I want to let you know what a great job Barrett did for us regarding carpeting for our home.
We decided at the last minute to replace the carpet in our newly purchased home. We had a very tight schedule. I went in to Giant Carpet One and Barrett took me to the carpet that he felt matched the existing carpet sample I brought in.
He went out that same day to our home to measure the area. Within one day, after the initial order, we changed our minds and decided to carpet more of the home. So, once again, Barrett to the rescue. He again, went the same day to measure more of the home for carpet. He had to reorder the carpet, get it here, and installed in a week. He got it done.
My husband and I are very pleased with the carpet and Barrett's job performance. His customer care was outstanding. Plus, I have been in the store twice since the order and he greets me by name. He is an asset to your store. We will be back the next time we need flooring, because of the excellent service Barrett provided. Thank you, Derek and Karen B
The Best Deal in Ogden
We just had hardwood floors and carpet installed and we love our new floors so much. Bonnie was very helpful in all areas and the men that installed the flooring were very good at what they do. They were kind and clean cut and I felt very comfortable having them in my home for a few days. We shopped around for prices and found the best deal at Giant Carpet One in Ogden. Thanks guys for all you have done to help my home be more beautiful. I give you 5 Stars! Connie K
FANTASTIC Experience
I had a FANTASTIC experience with Ryan — the service and selection was excellent — he brought samples to my home in Sandy (serves all of Salt Lake area) and gave me great pricing. The end result is over-the-top- love my new flooring and couldn’t be happier. Jen B 5 Star Review
Highly Recommended
We have worked with Bonnie for many years and appreciate her professionalism, knowledge and positive attitude. As a general contractor many of our clients comment on how great she is to work with. We highly recommend Bonnie to all our friends and family! Sally D 5 Star Review
Drove 45 Minutes To Ogden
My wife and I just purchased our first home and went to several carpet stores to try and find something that worked for us. Bonnie was referred to us by a family friend, and although we were hesitant to drive 45 minutes to Ogden, we are glad we did. After getting to know what it was we were looking for she found us our perfect carpet that went amazingly with the paint and furniture we have. We can honestly say we have never meet anyone in this industry that is more knowledgeable, accommodating, and friendly as Bonnie, and because of that two days after we got the carpet installed we called her about laminate in the kitchen and tile in our bathrooms that we’re getting installed this week. We highly recommend Bonnie and her store to anyone. Jeffrey N 5 Star Review
Young Family & Tight Budget
With a young family and a tight budget, we had been trying to get carpet for a while, but it wasn’t until we came here that we were finally able to find something we liked at a price we could afford. The people were great to work with; we didn’t feel pushed to get something we couldn’t afford or didn’t want. The installer was courteous, quick, and did a good job! I will definitely go through these guys again if I need flooring, and I recommend them to everyone I know who needs flooring! Diana F 5 Star Review
Used a Variety of Companies
As a general contractor we have used a variety of flooring companies through the years and we absolutely love working with Alan and Bonnie at Giant Carpet One! They take care of our customers and help them pick out the flooring that will best fit their situation, taste and price range. They are honest and hard working and they care about each one of their customers individually! They provide great products including a great warranty! I would recommend Giant Carpet One to anyone! Ashley P 5 Star Review
Great Place To Get Your Flooring
We got an amazing deal and they installed it very fast. I will go back to Carpet One in Riverdale every time for any flooring that I need. Bonnie and Allan are great to work with and make sure everything is just right. Robert F 5 Star Review
The Best To Work With
This company is great to work with and also has the best prices! Bonnie helped me and my mom carpet our houses and she is very friendly, organized, and on the ball. She really is the best to work with it. Can’t say enough good things about this company and Bonnie. It was a great experience from start to finish. Chelsea W 5 Star Review
We loved our experience at Giant Carpet One
We needed to put laminate in our kitchen and dining room and our contractor recommended we talk to Bonnie because she had very good taste. She was wonderful to work with and we found the perfect floor. We were able to get our floor in quickly with very little fuss and at an excellent price. We are extremely happy with the service we received and would highly recommend them to anyone. N Kelley 5 Star Review
We recently had a water disaster that ruined a portion of our carpet. We were directed to Giant Carpet One by our Insurance Company. The sales rep Paul helped us in selecting the new carpet. Paul was very helpful, patient, and a pleasure to work with. The installers, Ron and Roger are carpet layers "extraordinaire"! It took three days to install whole house carpeting, so we got to know them well, enjoying them in our home. We recommend this team of professionals to anyone looking for above and beyond service!! Sincerely, Dale and Adrienne H
House Looks Brand New
Thank you` so much for my carpet purchase. My house looks brand new once again. Your installers did such a professional job . . . thank you so much, you will have our business from now on. Bob S.
Customer Care Was Outstanding
I want to let you know what a great job Barrett did for us regarding carpeting for our home.
We decided at the last minute to replace the carpet in our newly purchased home. We had a very tight schedule. I went in to Giant Carpet One and Barrett took me to the carpet that he felt matched the existing carpet sample I brought in.
He went out that same day to our home to measure the area. Within one day, after the initial order, we changed our minds and decided to carpet more of the home. So, once again, Barrett to the rescue. He again, went the same day to measure more of the home for carpet. He had to reorder the carpet, get it here, and installed in a week. He got it done.
My husband and I are very pleased with the carpet and Barrett's job performance. His customer care was outstanding. Plus, I have been in the store twice since the order and he greets me by name. He is an asset to your store. We will be back the next time we need flooring, because of the excellent service Barrett provided. Thank you, Derek and Karen B
The Best Deal in Ogden
We just had hardwood floors and carpet installed and we love our new floors so much. Bonnie was very helpful in all areas and the men that installed the flooring were very good at what they do. They were kind and clean cut and I felt very comfortable having them in my home for a few days. We shopped around for prices and found the best deal at Giant Carpet One in Ogden. Thanks guys for all you have done to help my home be more beautiful. I give you 5 Stars! Connie K
FANTASTIC Experience
I had a FANTASTIC experience with Ryan — the service and selection was excellent — he brought samples to my home in Sandy (serves all of Salt Lake area) and gave me great pricing. The end result is over-the-top- love my new flooring and couldn’t be happier. Jen B 5 Star Review
Highly Recommended
We have worked with Bonnie for many years and appreciate her professionalism, knowledge and positive attitude. As a general contractor many of our clients comment on how great she is to work with. We highly recommend Bonnie to all our friends and family! Sally D 5 Star Review
Drove 45 Minutes To Ogden
My wife and I just purchased our first home and went to several carpet stores to try and find something that worked for us. Bonnie was referred to us by a family friend, and although we were hesitant to drive 45 minutes to Ogden, we are glad we did. After getting to know what it was we were looking for she found us our perfect carpet that went amazingly with the paint and furniture we have. We can honestly say we have never meet anyone in this industry that is more knowledgeable, accommodating, and friendly as Bonnie, and because of that two days after we got the carpet installed we called her about laminate in the kitchen and tile in our bathrooms that we’re getting installed this week. We highly recommend Bonnie and her store to anyone. Jeffrey N 5 Star Review
Young Family & Tight Budget
With a young family and a tight budget, we had been trying to get carpet for a while, but it wasn’t until we came here that we were finally able to find something we liked at a price we could afford. The people were great to work with; we didn’t feel pushed to get something we couldn’t afford or didn’t want. The installer was courteous, quick, and did a good job! I will definitely go through these guys again if I need flooring, and I recommend them to everyone I know who needs flooring! Diana F 5 Star Review
Used a Variety of Companies
As a general contractor we have used a variety of flooring companies through the years and we absolutely love working with Alan and Bonnie at Giant Carpet One! They take care of our customers and help them pick out the flooring that will best fit their situation, taste and price range. They are honest and hard working and they care about each one of their customers individually! They provide great products including a great warranty! I would recommend Giant Carpet One to anyone! Ashley P 5 Star Review
Great Place To Get Your Flooring
We got an amazing deal and they installed it very fast. I will go back to Carpet One in Riverdale every time for any flooring that I need. Bonnie and Allan are great to work with and make sure everything is just right. Robert F 5 Star Review
The Best To Work With
This company is great to work with and also has the best prices! Bonnie helped me and my mom carpet our houses and she is very friendly, organized, and on the ball. She really is the best to work with it. Can’t say enough good things about this company and Bonnie. It was a great experience from start to finish. Chelsea W 5 Star Review
We loved our experience at Giant Carpet One
We needed to put laminate in our kitchen and dining room and our contractor recommended we talk to Bonnie because she had very good taste. She was wonderful to work with and we found the perfect floor. We were able to get our floor in quickly with very little fuss and at an excellent price. We are extremely happy with the service we received and would highly recommend them to anyone. N Kelley 5 Star Review
Thought You’d Like to See . . .
Hi Paul,
Thought you would like to see what the leopard and wheat carpet looks like! The flash makes some of it look washed out but it looks great in person.
Hi Paul,
Thought you would like to see what the leopard and wheat carpet looks like! The flash makes some of it look washed out but it looks great in person.
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We got so much done in a week!
- Picked furniture Friday and Saturday
- Skied Sunday
- Carpet delivered/installed Mon/Tues while washing sheets and dishes, etc.
- Wed furniture delivered (except for couch)
- Skied Thursday, shopped second hand store for accessories Thurs afternoon
- Hung pics Thurs evening and Fri am
- Flew home Friday 1pm!
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Couldn’t have done it without carpet timing!! Thank you so much for all your help, especially working out the “miracle” timing!
Thank you again. Both “Paul's” were a pleasure to work with!
God Bless,
Pam
Thank you again. Both “Paul's” were a pleasure to work with!
God Bless,
Pam
Exactly What We Wanted
“I really like the carpet. It’s great. Very happy with the results. It was a great experience. We were tired of looking and found exactly what we wanted at Giant Carpet One. It just looks fantastic so it’s real good . . . but I prefer to remain anonymous.”
“I really like the carpet. It’s great. Very happy with the results. It was a great experience. We were tired of looking and found exactly what we wanted at Giant Carpet One. It just looks fantastic so it’s real good . . . but I prefer to remain anonymous.”
I Reserve The Right To Make Color Mistakes
Our master bedroom got new carpet.
We chose a super soft carpet from the Tigressa line called “Uriel” from Giant Carpet One Floor and Home.
While I loved the the look and feel, I hated the “Bell” color.
Funny because the same color went down in the other two rooms which looks great, but not in this room.
I even tried living with it for a few days…nope.
It’s gotta be the paint color.
So what do you do when you choose the wrong color?
It’s not so easy to change as picking a wrong paint color.
But, actually it was.
Giant Carpet One Floor and Home has a “Hate the color? policy.”
(It’s not actually called that but that’s what it really is).
If you don’t like the carpet they’ll exchange it for free, no questions asked for 90 days!
I went back all embarrassed and ashamed and asked if I could change the color to something with more gray in it. Paul was super sweet and didn’t even give me a guilt trip. You know how customer service goes out the window when you make someone go above and beyond their normal duties? Not Paul. He even told me that people make carpet color mistakes all the time (although I kind of thought he was fibbing just to make me feel better).
Our master bedroom got new carpet.
We chose a super soft carpet from the Tigressa line called “Uriel” from Giant Carpet One Floor and Home.
While I loved the the look and feel, I hated the “Bell” color.
Funny because the same color went down in the other two rooms which looks great, but not in this room.
I even tried living with it for a few days…nope.
It’s gotta be the paint color.
So what do you do when you choose the wrong color?
It’s not so easy to change as picking a wrong paint color.
But, actually it was.
Giant Carpet One Floor and Home has a “Hate the color? policy.”
(It’s not actually called that but that’s what it really is).
If you don’t like the carpet they’ll exchange it for free, no questions asked for 90 days!
I went back all embarrassed and ashamed and asked if I could change the color to something with more gray in it. Paul was super sweet and didn’t even give me a guilt trip. You know how customer service goes out the window when you make someone go above and beyond their normal duties? Not Paul. He even told me that people make carpet color mistakes all the time (although I kind of thought he was fibbing just to make me feel better).
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Not only that, they have a 10 year Ever-Guard stain warranty for any stain! Permanent marker, vomit, nail polish, grape juice, oil, you name it, it’s covered.
If they can’t get the stain out they’ll replace it! Color: “Acorn”…much better. Call Paul, he’ll give you the carpet hook up (801) 232-3219 (and he didn’t even pay me to say that). Michelle Hinckley http://goo.gl/ygfQME |
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